How to delete your account
You can delete your Unavia account directly in the app:
In the Unavia app
Go to Profile → Privacy Settings → Delete Account, then follow the confirmation steps shown in the app.
For security, Unavia may require confirmation before an account is permanently deleted.
What the request covers
Once a valid deletion request is completed, we will remove or de-identify personal information associated with the account that we are not required or permitted to retain. This may include profile information, account details, service listing information, saved preferences, and other data associated with use of Unavia.
Information that may be retained
Some information may need to be retained where reasonably necessary for legal, accounting, tax, fraud-prevention, security, dispute-resolution, payment, or safety obligations. Transaction records may also be retained where required by law or payment-provider requirements. Retained information will not be kept simply for continued marketplace use after the account is deleted.
If you only joined the waitlist
If you have not created an app account and only joined the Unavia launch list, you can use the same email process and ask us to remove your waitlist information. Send the request from the email address you used to join.
Before you delete your account
- Resolve any active work engagements, bookings, disputes, payments, or payouts where possible.
- Save any information you want to keep before deleting your account.
- Account deletion may remove access to your profile, history, listings, bookings, and other account features.
Need help?
Visit Unavia Support or email [email protected].
For more information about personal information, read our Privacy Policy.